Have you ever made a purchase or layby on an item you now wish to return, nearly everyone has... And have you ever experienced problems with the company or business not accepting your request for refund. As part of the Trade Practices Act on Refunds and Returns, it is requirement of the consumer to submit their request in writing along with details on payment. This document template is ideal for submitting such a request. Simply add you details and print. You can also find a huge selection of our free legal documents and free business documents on google documents.  This business document is available for immediate download.